Troubleshooting, Symptom, Remedy – Philips DVD Recorder User Manual
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Troubleshooting
Symptom
The display shows ‘
BAD VERSION
’.
 
 
 
The display shows ‘
SYS UNSUPP
’.
The display shows ‘
MOUNT ERR
’.
 
 
 
 
 
 
The display shows ‘
ERROR
’or ‘
ENGINE ERR
’.
 
 
Some of the system settings have changed, 
such as the date or language preferences. 
 
 
Remedy
 
The system version of your DVD recorder is already 
newer than the firmware on the CD-ROM. You 
cannot upgrade with this disc. 
 
Upgrading is not supported for this configuration. 
Contact your Philips Customer Care Center. 
 
The upgrade disc may be damaged or not properly 
recorded. 
•
If it is a CD-R or CD-RW you created, make a 
new disc, following the guidelines closely. 
•
If it is a CD-ROM you received from Philips, 
contact your Philips Customer Care Center. 
 
An error occurred during the upgrade procedure. Try 
once again. If the problem persists, contact your Philips 
Customer Care Center. 
 
Reset the DVD Recorder as follows: Disconnect the 
recorder from the mains; reconnect it while holding 
the STANDBY/ON button pressed until the display 
lights up. You will need to redo the installation 
procedure. 
 
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