Panasonic DMR-E51 - Manual (Page 65)

65
Troubleshooting guide
Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart
do not solve the problem, consult your dealer for instructions.
Power
Picture
Progressive video
Sound
No power ≥Insert the AC power supply cord securely into the household AC outlet.
The unit is on but cannot be
operated. ≥The unit is hot (“U14” appears on the display).
Wait for “U14” to disappear.
≥One of the unit’s safety devices may have activated.
Reset the unit as follows:
(1) Press [ Í/I] (1) on the main unit to switch the unit to standby.
If the unit doesn’t switch to standby, press and hold [ Í/I] (1) for about 10 seconds. The
unit is forcibly switched to standby.
Alternatively, disconnect the AC power supply cord, wait one minute, then reconnect it.
(2) Press [ Í/I] (1) to turn the unit on.
The unit switches to standby
automatically. ≥One of the unit’s safety devices may have activated.
Press [ Í/I] to turn the unit on.
No picture. ≥Make sure the television’s input setting (e.g., AV1) is correct. (pages 10 and 11)
≥You have set “Progressive (NTSC)” to “On” in the Connection menu, but the television is not
compatible with progressive signals. Press [ ∫] (7) and [TIME SLIP] (25) on the unit at the same
time for about 5 seconds. The setting will change to interlace.
Television reception worsens
after connecting the unit. ≥This can occur because the signals are being divided between the unit and the television.
It can be solved by using a signal booster, available from audio-visual suppliers.
Consult your dealer if reception does not improve.
Screen size is wrong. ≥Check the settings on your television.
≥Check the settings for “TV Aspect”, “Norm (4:3) TV Settings (DVD-Video)” or “Norm (4:3) TV
Settings (DVD-RAM)” in the Connection menu. (pages 12 and 53)
The picture flickers. ≥Adjust the television’s vertical hold. Read the television’s operating instructions or consult your
dealer.
On-screen messages do not
appear. ≥Go to Display in the SETUP menus and select “Automatic” for “On-Screen Messages”. (page 53)
Press [STATUS] (28) to show the on-screen messages constantly.
The grey background does not
appear. ≥Go to Display in the SETUP menus and select “On” for “Grey Background”. (page 53)
There is ghosting when you
progressive output is on. ≥Set “Progressive” to “OFF”. This problem is caused by editing method or material used on
DVD-Video, but should be corrected if you use interlace out put. (page 44)
There is no apparent change in
picture quality when adjusted
with the Video menu in the on-
screen menus. ≥The effect is less perceivable with some types of video.
No sound.
Low volume.
Distorted sound. ≥Check the connections. (pages 10 and 11)
≥Check the input mode on the amplifier if you have connected one. (pages 46, 47 and 54)
≥Turn V.S.S. to “OFF” if it causes distortion. (page 44)
Cannot hear the desired audio
type. ≥Press [AUDIO] (31) on the remote control to select the desired audio type. (page 16)
[DVD-R]
≥Go to Sound in the SETUP menus and choose the correct setting with “Bilingual Audio
Selection”. (page 52)
Cannot switch audio during
stereo or NICAM broadcasts. ≥You have used digital connection. Connect to other equipment using audio cables (analog
connection). (pages 10, 11 and 47)
≥You cannot change the audio type when using DVD-R.
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