Answering a call, Multiple calls on hold, Call hold and resume – Polycom IP 501 User Manual

Page 10

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7

Answering a Call

Using the Handset:

Pick up the handset.

Press

Hold

Del

Sel

Conference

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Del

Sel

Directories

Services

Call Lists

Buddy Status

My Status

Redial

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

or with the handset on hook

press the line key (

Hold

Del

Sel

Conference

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Del

Sel

Directories

Services

Call Lists

Buddy Status

My Status

Redial

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

) opposite the

incoming call, or the

Answer soft key .

Using the Headset:

Pressing

Hold

Del

Sel

Conference

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Del

Sel

Directories

Services

Call Lists

Buddy Status

My Status

Redial

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

will answer the call through

an optionally connected headset. If head-
set memory mode is enabled, pressing the
line key (

Hold

Del

Sel

Conference

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Del

Sel

Directories

Services

Call Lists

Buddy Status

My Status

Redial

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

) will do the same.

In all cases, the active call will appear
on the display showing call duration and
destination.

Incoming calls may be ignored
by pressing the

Reject soft key or

Hold

Del

Sel

Conference

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Del

Sel

Directories

Services

Call Lists

Buddy Status

My Status

Redial

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

during ringing. Note

that Do Not Disturb stays active
when the call is dropped and will
remain so until toggled off.

Using Hands-Free Speakerphone Mode:

Call Hold and Resume

During a call, press

Hold

Del

Sel

Conference

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Del

Sel

Directories

Services

Call Lists

Buddy Status

My Status

Redial

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

or the

Hold soft

key. The call will be placed on hold and
this will be indicated on the display. Press
the

Resume soft key to retrieve the call.

Multiple Calls on Hold

If multiple calls are on hold on a single line
key, use the arrow keys to switch between
the calls then press the

Resume soft key to

retrieve the desired call. If more than two
calls are on hold on a single key, an indica-
tion will appear on the display, for example
“2/3” shows that this is the second call out
of three calls.

If calls are on hold on more than one line
key, the details of the calls on any line key
can be viewed by pressing that line key and
holding it down for a few seconds. If a line
key is pressed briefly, the first call on hold
on that line key will be retrieved.

When your SoundPoint IP 501 phone is configured for silent ring,
press the ringing Line key or the

Answer soft key and you will

answer the call. If your handset is off hook, the call is routed to
the handset. If your handset is on hook, the call is routed to the
speaker.

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