Pontiac 1999 Firebird - Manual (Page 351)

yellow blue
8-3
What Makes Up Pontiac Cares?
D A 3 year/36,000 mile (60 000 km) Bumper to
Bumper Warranty
D Customer Assistance
D Roadside Assistance
D Courtesy Transportation
All of these elements combine to make your driving
experience an enjoyable one and are discussed in greater
detail in your owner’s manual. Pontiac is focusing on
the changing needs of our customers and is committed
to giving you an exceptional level of customer care
throughout your ownership experience. Our goal is
to create total customer enthusiasm in our product and
our services and make you the most satisfied customer
in the world.
Customer Satisfaction Procedure