Panasonic CF-52 Series - Manual (Page 103)

103
Troubleshooting (Advanced)
“Lift Finger” is displayed during opera-
tion. z You can temporarily disable the fingerprint sensor with the following procedure.
A Click on the notification area and then right-click the “Fingerprint
software” icon .
B Select [Don’t Use Sensor].
z The icon turns gray.
z To enable the fingerprint sensor, proceed as follows.
A Right-click the “Fingerprint software” icon .
B Select [Use Sensor].
„ Fast User Switching Function
Some applications do not work prop-
erly. z When switching to a different user with the Fast User Switching function, the
following problems may occur.
• Some applications may not work properly.
• Key combination with Fn may not work.
• The display settings may not be possible.
• A serial mouse may not work.
• <Only for models with TPM>
Personal Secure Drive function Security Platform (TPM) may not work.
• <Only for model with wireless LAN>
Wireless LAN cannot be used.
In these cases, log off all users without using Fast User Switching function and
perform the operation once more. If the problem persists, restart the computer.
„ Others
No response. z Press Ctrl + Shift + Esc to open Task Manager and close the software
application.
z An input screen (e.g., password input screen at startup) may be hidden behind
another window. Use Alt + Tab to check.
z Shut down by pressing and holding the power switch for 4 seconds or longer,
and turn on the computer and open the application again. If Windows runs cor-
rectly, but the application software does not start, click
(Start) - [Control
Panel] - [Uninstall a program] and remove the failing application software, then
reinstall the application software.
A motion image file cannot be played
using Windows
®
Media Player and the
message [Codec required] appears.
z Some motion image files require a Codec that is not installed as standard. In
this case, connect to the Internet and try playback of the file again. The Codec
may automatically be downloaded so you may be able to play it.
„ Fingerprint Reader (only for model with Fingerprint Reader)