Troubleshooting – Plantronics Discovery 645 User Manual

Page 13

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13

TROUBLESHOOTING

Headset was not in pairing mode

when mobile phone menu selections

were made. See page 7 “Bluetooth

Pairing”.
Incorrect menu selections were made

on your mobile phone. See page 7

“Bluetooth Pairing”.

Your phone did not locate the headset.

Repeat the pairing process on page 7.
Incorrect menu selections were made

on your mobile phone. Repeat the

pairing process on page 7.

Mute is turned on. Press both sides of

the volume/mute button

simultaneously.

The headset is not turned on. Press

the call control button for 2 seconds

until you hear a beep or see the

indicator light glow blue to turn

headset on.
Your headset is out of range. Move the

headset closer to the phone or

Bluetooth device.
Your headset battery is drained.

Charge your battery using the AC

power adapter supplied, the AC

adapter from your mobile phone, or

an AAA battery.
The listening volume is too low. Press

the top part of the volume/mute

button to increase the sound heard in

the headset.

My headset does not work with my

phone.

I did not enter my passkey.

Callers cannot hear me.

I cannot hear caller/dialing tone.

PROBLEM

SOLUTION

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