Audio, Productivity suite, Audio –8 productivity suite –8 – PYLE Audio SOUNDPOINT IP 670 User Manual
Page 110: Audio productivity suite
User Guide for the SoundPoint IP 670 Desktop Phone
6 - 8
Audio
Productivity Suite
Symptom
Problem
Corrective Action
There is no audio on the
headset.
The connections are not correct.
Do one of the following:
•
Ensure the headset is plugged into the
jack marked Headset at the rear of the
phone.
•
Ensure the headset amplifier (if
present) is turned on and/or the
volume is correctly adjusted. If the
amplifier uses batteries, check that
they are fully charged.
You are using a headset and the
people you call hear echo.
There may be an issue with the
echo cancellation feature of your
headset.
Do the following:
•
Press the Menu key, then select
Settings > Basic > Preferences >
Headset > Echo Cancellation.
•
Using the arrow keys, select Enabled,
and then press the Select soft key.
•
Contact your system administrator.
Symptom
Problem
Corrective Action
You are trying to access one of
the following features, but it is not
available on your phone:
•
Corporate Directory
•
Recording and Playback of
Audio Calls
•
Managing Conferences
The license is not installed on
your phone or it has expired.
Do the following:
•
Press the Menu key, then select
Status > Licenses.
•
Using the arrow keys, verify that the
features that you want to use has a
valid license.
•
Contact your system administrator.