Polycom IP 500 - Manual (Page 17)

14
Voice and Text Messaging
Users can send and receive both Voice * and
Text messages on the SoundPoint IP 500
SIP telephone. Received messages will be
indicated by a flashing Message Waiting
Indicator LED on the front of the telephone
and optionally a visual notification on the
display.
To listen to voice messages:
1. Press
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
* #
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
2 1
DEF
3
5 4
MNO JKL GHI
6
TUV
8 7
WXYZ
9
OPER
PQRS
0
.
2. Select Message Center *,† .
3. (Optional) If multiple lines are in
use, select from which line messages
are to be retrieved.
4. Select from Urgent, New, or Old voice
mails.
5. Press Clear to delete messages.
6. Press Connect to initiate Voice Mail
retrieval.
7. Follow voice prompts for usage.
Also, if multiple lines are in use, individual
line indicators reflect voice or text messages
left on that line.
A stutter dial tone in place of normal dial
tone is also used to indicate that one or
more voice messages are waiting at the mes-
sage center.
*
Voice Mail is an optional feature configured
on the server and may not be supported on
your particular system. Contact your System
Administrator to find out.
†
Screen options may vary with server based
application.
The SoundPoint IP 500 SIP supports SIP
Instant (Text) Messaging in real-time. Users
can send and receive text over their tele-
phones and reply to messages directly from
the dial pad keys.
To read text messages:
1. Press
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
* #
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
2 1
DEF
3
5 4
MNO JKL GHI
6
TUV
8 7
WXYZ
9
OPER
PQRS
0
and select Instant
Messages,
OR
Press the
InstMsg soft key to read a
message just received.
2. (Optional) If multiple lines are in
use, select from which line mes-
sages are to be retrieved.
3. Messages appear first to last in
sent order.
4. Press the Next or Prev soft keys to
cycle through messages in order.
5. Press the More soft key to Delete,
Reply to or send a New message.
To send a text message:
1. Press
Hold
Del
Sel
Conference
1 3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
* #
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
2 1
DEF
3
5 4
MNO JKL GHI
6
TUV
8 7
WXYZ
9
OPER
PQRS
0
.
2. Select Instant Messages.
3. (Optional) If multiple lines are in
use, first select from which line to
message.
4. Press the New soft key.
5. Enter the destination extension or
SIP URL. Press the 1/A/a soft
key to alternate between numeric
and upper/lower case alphanu-
meric modes.
6. Press the Select soft key to choose
from various pre-scripted short
messages.
OR
Press
Edit to script a custom mes-
sage. Use dialpad keys to cycle
through the character set. Use
keys 1, *, 0, and # to select special
characters.
7. Press Send when finished.