Troubleshooting – NAD T762 User Manual

Page 27

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ENGLISH

TROUBLESHOOTING

CONDITION

CONDITION

CONDITION

CONDITION

CONDITION

NO SOUND FROM ALL CHANNELS

NO SOUND FROM SOME CHANNELS

NO SOUND FROM SURROUND
CHANNELS

NO SOUND FROM SUBWOOFER

NO SOUND FROM CENTER CHANNEL

NO DOLBY DIGITAL/DTS

T 762 DOES NOT RESPOND
TO HTR 2 REMOTE

T 762 DOES NOT RESPOND
TO FRONT-PANEL COMMANDS

OR REMOTE CONTROL

POSSIBLE CAUSE(S)

POSSIBLE CAUSE(S)

POSSIBLE CAUSE(S)

POSSIBLE CAUSE(S)

POSSIBLE CAUSE(S)

• AC power unplugged
• Power not switched on
• Outlet is unpowered
• Tape Monitor is engaged

• Faulty/missing cables
• <Speaker Settings> channel (s) set to "None"
• Power-amp or speaker-connections faulty

• No surround listening mode is engaged
• Surround-channels set to "None" on

<Speaker Settings> menu

• Surround-channels level set too low on

<Channel Levels> menu

• Subwoofer is off, unpowered,

or improperly connected

• Subwoofer set to "OFF" on

<Speaker Settings> menu

• Sub level set too low on

<Channel Levels> menu

• Source is a 2/0 (etc.) Dolby Digital or

DTS recording without center channel;

• Center set to "OFF" on

<Speaker Settings> menu

• Center level set too low on

<Channel Levels> menu

• Source's digital output is not connected to

a T 762 digital input

• Source component not configured for multi

channel digital output

• Batteries are flat or incorrectly inserted
• IR transmitter window on remote, o

IR receiver window on T 762 is obstructed

• T 762 front panel is in very bright sunlight

or ambient light

• Microprocessor error
• T762 may have over heated

• 12V TRIGGER IN/OUT is set to AUTO or

in position

POSSIBLE SOLUTIONS(S)

POSSIBLE SOLUTIONS(S)

POSSIBLE SOLUTIONS(S)

POSSIBLE SOLUTIONS(S)

POSSIBLE SOLUTIONS(S)

• Check AC cable, connection, and outlet
• Disengage Tape Monitor

• Check cables
• Check <Speaker Settings> menu
• Check power amp, cabling, and speakers

• Select appropriate listening mode
• Correct <Speakers Settings> or

<Channel Levels> settings

• Power-up subwoofer, check sub's

AC outlet, or check connections

• Correct <Speakers Settings> or

<Levels setup> settings

• Play a known 5.1-channel recording or

select Dolby Pro Logic or Mono mode

• Correct <Speakers Settings> or

<Channel Levels> settings

• Change Main/Zone DSP Decoding from

7.1/OFF to 5.1/2.0

• Check connections
• Check source component setup
• Change Main/Zone DSP Decoding from

7.1/OFF to 5.1/2.0

• Check batteries
• Check IR windows and ensure clear

line-of-sight from remote to T 762

• Reduce sunlight/room lighting

• Power-down the T 762 via the front-panel

Power button and unplug it from the AC
outlet

• Wait five minutes, re-connect and

power up

• Switch to OFF position

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