Warranty information, Troubleshooting – Network Technologies DVI-4 User Manual
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NTI UNIMUX SERIES USB DVI KVM SWITCH
13
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TROUBLESHOOTING
PROBLEM:
Keyboard Errors
SOLUTION:
Check cable connections on each CPU and the switch.
PROBLEM:
No Video
SOLUTION:
Check cable connections on each CPU and the switch. Make sure thumbscrews are fully tightened. Verify that
keyboard and video connect from each CPU to matching ports. After reconnecting, CPU may need to be re-
booted in order to sense the monitor connection.
PROBLEM:
No Mouse Movement
SOLUTION:
Check cable connections of mouse. Verify that mouse driver was loaded.
WARRANTY INFORMATION
The warranty period on this product (parts and labor) is one (1) year from the date of purchase. Please contact Network
Technologies Inc at (800) 742-8324 (800-RGB-TECH) or (330) 562-7070 or visit our website at
http://www.networktechinc.com
for information regarding repairs and/or returns. A return authorization number is required for all repairs/returns.
MAN070 Rev 2/24/06