Customer service, Navigation, Updated versions of documentation – Nortel Networks 2500 Seriess User Manual

Page 29: How to get help, Express routing codes

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29

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Customer service

Visit the Nortel Web site to access the complete range of services and
support that Nortel provides. Go to

www.nortel.com

or go to one of the

pages listed in the following sections.

Navigation

“Updated versions of documentation” (page 29)

“How to get help” (page 29)

“Express Routing Codes” (page 29)

“Additional information” (page 30)

Updated versions of documentation

You can download and print the latest versions of Nortel Ethernet Routing
Switch 2500 Series technical documentation and Release Notes directly
from the Internet at

http://nortel.com/documentation

.

How to get help

If you purchased a service contract for your Nortel product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller for assistance.

If you purchased a Nortel service program, you can get help by
contacting one of the Nortel Technical Solutions Centers found at

http://www.nortel.com/callus

; or visit our Technical Support site at

http://www.nortel.com/support

.

Express Routing Codes

An Express Routing Code (ERC) is available for many Nortel products and
services.

When you use an ERC, your call is routed to a technical support person
who specializes in supporting that particular product or service. To locate
an ERC for any product or service, go to

http://www.nortel.com/erc

.

Nortel Ethernet Routing Switch 2500 Series

Documentation Roadmap

NN47215-103

01.01

27 October 2008

Copyright © 2008 Nortel Networks

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