Nortel Networks Nortel IP Phone 1210 User Manual

Page 105

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Troubleshooting your IP Phone 1210

105

Invalid ID (2)

Incorrect User ID
entered.

Enter correct User ID.

Invalid ID (3)

Incorrect User ID
entered.

Enter correct User ID.

User ID in Gatekeeper
database points to
originating Call Server.

Notify system
administrator.

Locked from
Login

Three failed attempts to
enter the correct
Station Control
Password.

Wait one hour for the
lock to clear
automatically, or notify
system administrator to
clear lock.

Permission
Denied (1)

Remote IP Phone has
no Station Control
Password.

Notify system
administrator.

Permission
Denied (3)

Incorrect User ID
entered.

Enter correct User ID.

Remote IP Phone has
no Station Control
Password.

Notify system
administrator.

Table 10: Troubleshooting Virtual Office (Part 2 of 4)

Displayed
message

Probable cause

Action

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