Nortel Networks Meridian M3905 User Manual
Meridian digital telephones
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Table of contents
Document Outline
- Introduction to the M3905 Call Center telephone
- Your Telephone’s Controls
- Terms you should know
- Directory Numbers
- Your telephone’s display
- Options List
- Select a language
- Change a Feature Key label
- Adjust Screen contrast
- Adjust volume
- Choose Ring type
- Select Call Log options
- Use Live dial pad
- Select Preferred name match
- Set up area code
- Enable Call timer
- Select Date/time format
- Enable Key click
- Headset type selection
- Use Headset port on call
- Activate Headset port external alerter
- Display diagnostics
- Call Center Agent/Supervisor Features
- Call Center Agent features
- Call Center Supervisor features
- Viewing queue status
- Your telephone’s non-ACD call features
- Make a call
- Answer a call
- While on an active call
- Incoming calls
- While you are away from your desk
- Secure your telephone
- Talk with more than one person
- Additional Call Features
- Directory display and navigation
- Call Log
- Use the Personal Directory
- Set-to-Set Messaging
- Corporate Directory
- Accessories for the M3905 Call Center telephone
- Flexible Feature Codes (FFCs)