While on an active call, Place a call on hold, Transfer a call – Nortel Networks Meridian M3905 User Manual

Page 51: While on an active call 51, Place a call on hold 51 transfer a call 51

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While on an active call

While on an active call

This section describes features that you can use while on an active call on an
Individual Line (DN).

Place a call on Hold

Use the Hold feature when you are talking with one party and a second call
comes in on a second Individual Line (DN). You can answer the second call and
retain the original call by putting it on Hold.

To place a call on Hold:

/

Press the

Hold

Key. The LCD indicator

flashes beside the line on hold.

Note 1:

If the Automatic Hold feature is

configured for your Meridian 1, the active
call is automatically put on Hold when you
answer the second call.

Note 2:

The caller hears music while on

hold, if the Music on Hold feature is
configured for your system.

To retrieve a call on hold:

Press the

Individual Line

(DN) Key

beside the flashing LCD indicator.

Transfer a call

Use the Transfer feature to redirect a call to a third party.

To use the Transfer feature:

1. Press the

Transfer

Key.

The other party is on hold and you
receive a dial tone. The screen
displays Call on hold, dial number.

2.

Dial

the number of the telephone

where the call is to be transferred.

Hold

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