If your call doesn’t go through, Placing calls quickly, Answering calls – NEC Topaz AT-21 User Manual

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If your call doesn’t go through…

Setting Camp On / Callback / Trunk Queuing

‹ <Camp On> For Intercom Call, when you hear ringing, wait for the called party to answer.

For Trunk Queuing, when you hear Dial Tone, begin dialling the telephone number.

‹ <Callback>

For Intercom Call, when your phone starts the ringing, lift handset and wait for the called
party to answer.
For Trunk Queuing, when your phone starts the ringing, lift handset, hear Dial Tone and
begin dialling the telephone number.

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Wait without
hanging up

Wait for the
system to call
you back

<Camp On>

<Callback>

(Hear Busy Tone,
No Answer, or
Trunk Unavailable)

(When Camp On set)

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Cancelling Camp On / Callback / Trunk Queuing

Placing Calls Quickly

‹ Intercom numbers can also be stored under Last Number Redial. (System programming is required. Ask

your NEC Authorised Supplier for details.)

Last Number Redial <for outside and intercom calls>

#

Answering an Outside / Intercom Call

(Ringing)

‹ Each type of incoming call can have its own distinctive ringing pattern. Ask you NEC Authorised Supplier

for details.

Setting / Answering a Message Waiting Indication

(Hear Busy Tone or No Answer)

Your phone’s
MW Indicator
is flashing

Set

Answer

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4

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‹ When you set MW, the called party’s MW Indicator starts to flash.
‹ When you answer MW, the MW Indicator shall automatically go off when the called party answers.

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Clearing All Message Waiting Indications (at any extension)

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7

‹ Clear all messages (you have left for other extensions and messages other extensions have left for you).

If your call doesn’t go through…

Cancelling a Message Waiting Indication (at originating extension)

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1

Extension Number

you want to cancel MW

?

?

?

Answering Calls

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