Nortel Networks BCM 4.0 - Manual (Page 11)

About the Key Expansion Module (KEM) 11
IP Key Expansion Module (KEM) User Guide
The following indicators will appear beside the internal autodial buttons on your KIM when:
Answering and transferring a call
Most of the calls that you deal with will involve the following procedures:
• Answer a call.
• Determine whom the call is for.
• Check the status of the intended recipient’s telephone extension on your KIM.
• If the indicator is OFF, transfer the call to the telephone extension.
OR
If the
indicator appears, your co-worker is busy on another call. In this case you can use the
following features:
• Camp-on: allows you to transfer the call to the telephone extension even if all its lines are
busy. Press ≤°¤ or press the memory button if you have programmed one for this
feature.
• Ring Again: signals you to call back when the telephone extension is available. 1) Call the
telephone extension. 2) Press≤¤ or press the memory button if you have programmed one
for this feature.
• Priority Call: lets you interrupt your co-worker’s current call. 1) Call the telephone extension.
2) Press≤fl· or press the memory button if you have programmed one for this feature.
OR
If the (DND) indicator appears, take a message, or transfer the call directly to the telephone
extension voice mailbox (if applicable).
OR
If the
(Call Forward) indicator appears, transfer the call to the telephone extension. The call is
automatically forwarded to another internal or external number.
The telephone extension is on an internal or external call, or is being
used to check voice mail.
The Do Not disturb (DND) feature is activated at the telephone
extension.
The Call Forward feature is activated at the telephone extension.