Troubleshooting – NordicTrack NETL15520 User Manual

Page 27

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TROUBLESHOOTING

Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, please call our Customer Service Department.

PROBLEM: The power does not turn on

SOLUTION: a. Make sure that the power cord is plugged into a properly earthed outlet (see page 9). If an extension

cord is needed, use only a 3-conductor, 1 mm

2

(14-gauge) cord that is no longer than 1.5 m (5 ft.).

b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.

c. Check the circuit breaker located on the treadmill

near the power cord. If the switch protrudes as
shown, the circuit breaker has tripped. To reset the
circuit breaker, wait for five minutes and then press
the switch back in.

d. Check the on/off switch located on the treadmill

near the power cord. The switch must be in the on
position.

PROBLEM: The power turns off during use

SOLUTION: a. Check the circuit breaker located on the treadmill frame near the power cord (see c. above). If the

circuit breaker has tripped, wait for five minutes and then press the switch back in.

b. Make sure that the power cord is plugged in. If it is plugged in, unplug it, wait for five minutes, and

then plug it back in.

c. Remove the key from the console. Reinsert the key fully into the console.

d. Make sure that the on/off switch is in the on position.

e. If the treadmill still will not run, please call our Customer Service Department.

PROBLEM: The displays of the console do not function properly

SOLUTION: a. Remove the key from the console and unplug the

power cord. Carefully tip the treadmill down as shown
in drawing a. Remove the Screws (66) from the hood.
Raise the Uprights (110) and carefully remove the
hood.

Locate the Reed Switch (35) and the Magnet (30) on
the left side of the Pulley (29). Turn the Pulley until the
Magnet is aligned with the Reed Switch. Make sure
that the gap between the Magnet and the Reed
Switch is about 3 mm (1/8 in.).
If necessary, loosen
the Screw (49) and move the Reed Switch slightly.
Retighten the Screw. Re-attach the hood, and run the
treadmill for a few minutes to check for a correct
speed reading.

Tripped

c

Reset

30

110

a

29

Top

View

49

3mm

35

27

On

Position

d

66

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