Appendix e: troubleshooting, continued – Nikon DLP 837 Series User Manual

Page 78

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78

Appendices

Appendix E: Troubleshooting, continued

N etCommand IR Control (NetCommand-equipped models only)

Symptom

Remarks

3.

The A/V receiver is the selected audio source
but there is no sound.

A/V Receiver Set Up for Audio-Only Switching

Check to see if the A/V Receiver power is turned on.

-

With A/V receiver power turned on, redisplay the Activ-

-

ity menu and press ENTER to allow NetCommand to
correctly select the A/V Receiver input.
Incorrect setup in the Inputs > AVR menu. Check the

-

device connection assigned in the AVR menu.

A/V Receiver Set Up for Audio and Video Switching over HDMI

Check to see if the A/V Receiver power is turned on.

-

If the device is connected only to the TV (e.g., on ANT

-

or a front panel input), verify that the TV’s AUDIO
OUTPUT is connected to the A/V receiver.
The A/V receiver is not switching properly because

-

you have not learned the IR codes for the A/V receiver
inputs to which your devices are connected.

4.

There is no sound from the A/V receiver
for my DVD player or other surround sound
device even though I learned the IR code for
the A/V receiver’s DVD input or other input.
(A/V Receiver Set Up for Audio-Only Switch-
ing)

NetCommand A/V receiver setup for the DVD player or digital
surround sound device or other device is not switching prop-
erly. See the owner’s guide and perform A/V receiver setup for
a digital surround sound device.

5.

There is no sound or picture from the A/V
receiver for my DVD player or other device
connected to the A/V receiver; the A/V
receiver should be sending video to the TV
over an HDMI cable.
(A/V Receiver Set Up for Audio and Video
Switching over HDMI)

NetCommand A/V receiver setup is not switching audio and
video inputs properly. See the owner’s guide.

6.

I’ve selected my DVD player or other sur-
round sound device in combination with the
TV speakers but hear no sound from the TV
speakers.

A/V Receiver Set Up for Audio-Only Switching

If you have only an audio connection from the device to the
A/V receiver, a physical audio connection from the device
to the TV is also required.

Connect the left and right audio output from the device

-

to the appropriate TV audio input. Now you can hear
audio from the device through either the TV speakers or
the A/V receiver.
To switch audio sources, press MORE 9 (Audio), press

-

to show the Speakers option, then press to

select AV Receiver or TV.

A/V Receiver Set Up for Audio and Video Switching over HDMI

With your DVD player connected to the A/V receiver, only
video is passed from the A/V receiver to the TV because of
copy-protection restrictions on the HDMI signal

7.

I “learned” the RECORD key for my VCR/DVR
but when I pressed the RECORD key, the
VCR/DVR did not record anything.

Check that the VCR or DVR is receiving a signal directly from
your cable box or satellite receiver.

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