Power light not on, Homeplug light not on, Ethernet light is off – NETGEAR XE104 User Manual
Page 28: Power light not on -2, Homeplug light not on -2, Ethernet light is off -2
XE104 User Guide
4-2
Troubleshooting
v1.0, September 2005
Power Light Not On
Make sure that, if power to the AC power outlet is controlled by a wall switch, the wall switch is in
the on position.
Verify that the wall socket is live by disconnecting the XE104 85 Mbps Wall-Plugged Ethernet
Switch and plugging in some other electrical product, such as a lamp or a hairdryer.
If the error persists and you have confirmed the power outlet you are using is live, you have a
hardware problem and should contact technical support.
HomePlug Light Not On
If the power light is on but the HomePlug light is not, check the following:
•
Make sure that power is being provided to more than one PowerLine device. Another
PowerLine device must be installed for successful communication across the PowerLine.
•
Verify that the network password is the same on all devices in the PowerLine network.
Ethernet Light is Off
•
Make sure that the Ethernet cable is plugged in properly at both ends.
•
Be sure you are using the correct cable on the router that the first XE104 is connected to.
When connecting the router’s Internet port to a cable or DSL modem, use the cable that was
supplied with the cable or DSL modem. This cable could be a standard straight-through
Ethernet cable or an Ethernet crossover cable.
•
On attached Ethernet device or network adapter card, check that the Link light is on.