Nortel Networks BCM50 2.0 - Manual (Page 26)

26 Chapter 3 Installing the IP Softphone 2050
NN40050-300 NN40050-300
Advanced Audio
You can use this screen to override the communications server defined values.
Table 4 Hardware ID
Attribute Description
Hardware ID Do not change the information in the first or last box in the Hardware ID field.
The middle box contains the MAC address for the Ethernet card installed in your computer.
The IP Softphone 2050 uses the MAC address of the computer as its hardware ID. You may have
to change this value if there is more than one Ethernet card in the PC or if the PC is using an
extranet client that hides the true MAC address. For example, Nortel Contivity Extranet Switch
uses a single MAC address for all clients. This can potentially cause connection issues with your
communications server.
Auto-Create Changes the MAC address that appears in the middle Hardware ID box.
If your computer has more than one Ethernet card (and, therefore, more than one MAC address),
click the Auto-Create button to cycle through the set of MAC addresses on your computer.
Firmware Version Shows the software version of the IP Softphone 2050.
Note: This screen is intended for expert users only.
Note: Changing the values on this screen should be considered a last resort if audio
quality issues are encountered.