Napoleon Fireplaces EF31H - Manual (Page 11)

11
W415-0469 / A / 01.04.05
Flame light, but no - Flame generator motor has burned out. - Consult your local dealer.
movement in the flame - Flame generator has come loose. - Remove the access panel and check to make
sure the flame generator is in the flame
generator bracket, and is secured to the
motor with the rubber tube.
No Flame Light but - Light bulbs have burned out. - Remove access panel and change
everything else is light bulbs.
working properly.
Heater works but - Fan on heater is not working. - Consult your local dealer.
there is no air flow.
Fan works but there is - Heater is not working. - Consult your local dealer.
no heat.
Fireplace will not - Breaker or fuse has blown. - Check main power switch is turned on.
turn on. - Fireplace cord is unplugged. - Consult your local dealer.
- Check fuse or breaker in house hold electric
panel.
- Plug cord back into receptacle.
TROUBLE SHOOTING GUIDE
SYMPTOM PROBLEM TEST SOLUTION
Heater does not turn off. - Thermostat is set to high. - Turn thermostat control down.
- Thermostat may be faulty. - Consult your local dealer.
Excessive noise coming - Dirt build up on fan bearing. - Vacuum the top control compartment.
from the top of the unit. - Defective blower. - Consult your local dealer.
Odour - Dust has settled on the - Run heater until odour ceases
heater element. (approx. 1/2 hr)
- Consult your local dealer.
Heater cycling on - Air intlets blocked. - Check to make sure there is nothing blocking
and off the air inlets on the bottom of the unit.
- Should not be on high pile carpet that can
block air inlets.