Troubleshooting, Symptom probable cause remedy – Nuvo NV-E6XS User Manual

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Symptom

Probable Cause

Remedy

When a keypad is plugged in,

there is a loud “pop” through the

speakers and the keypad does

not work.

Improperly wired Cat-5 cable.

Check that you are using the

568A wiring standard (See

Section I. “Installing and

Terminating Cables”).

My keypad is lit, but nothing

happens when I press a button.

Assigning identical addresses to

more than one keypad usually

causes this.

Each keypad MUST have a

unique address as set by DIP

switches 1-4 (Section VIII.

“Setting the NV-EKP Keypads”).

There are 15 valid addresses

available to any 12-zone system.

When there is a lull in the music,

I can hear other sources playing

in my speakers.

This is a result of open source

inputs on the back of the E6M.

Place the supplied RCA input

shunts in any unused RCA

source inputs (Section IV.

“Attaching Source Equipment to

the E6M”).

The RC1 wireless remote will not

operate the E6M.

The RC1 is in “Tuner” mode or

there are dead or improperly

installed batteries.

Make sure the “Device Selector”

switch is in the “Multi-room”

position and that the batteries

are installed properly and are

good.

Troubleshooting

In certain zones the repeater

does not seem to work properly.

If the equipment that you are

trying to control is in the zone in

question and it is in the line of

sight with your wireless remote,

i.e., a rack with a glass door, then

you are creating interference at

the IR sensor of the source

equipment.

Verify that the rack equipment

can be controlled through the

keypad by blocking the IR sensor

of the source equipment (but not

the emitter) with your hand. If it

works, then either move the

keypad or block the sensor

permanently.

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