NETGEAR RangeMax 240 Wireless MIMO USB 2.0 Adapter WPNT121 - Manual (Page 41)

4-1
v1.0, March 2006
Chapter 4
Troubleshooting
This chapter provides information about troubleshooting your Wireless USB 2.0 Adapter. After
each problem description, instructions are given to help you diagnose and solve the problem. For
information about connecting to wireless networks and the Internet, see
“Connecting to Wireless
Networks and the Internet” in Chapter 2 .
Also, for problems with accessing network resources, the Windows software might not be installed
and configured properly on your computers. Please refer to the link to
“Internet Networking and
TCP/IP Addressing:” in Appendix B .
Troubleshooting Tips
Frequently Asked Questions
Use the information below to solve common problems you may encounter. Also, please refer to the
knowledge base on the NETGEAR Web site at
http://kbserver.netgear.com/productst/wpnt121.asp .
Unless you can solve a problem right away, go online and upgrade to the latest firmware for your
adapter, using the link above.
Symptom Cause Solution
I can connect to an
access point, but I
cannot connect to
other computers on
the network or the
Internet. This could be a
physical layer problem
or a network
configuration problem. Check to make sure that the access point is physically
connected to the Ethernet network.
Make sure that the IP addresses and the Windows networking
parameters are all configured correctly.
Restart the cable or DSL modem, router, access point, and
notebook PC.
Refer to
“A Road Map for ‘How to Get There From Here’” on
page 2-2 for additional suggestions.