Nortel Networks NN43111-100 - Manual (Page 45)

While on an active call
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While on an active call
This section describes features available during an active call.
Place a call on hold
Use the Hold feature when you are talking on one line and another call
arrives on a second line. Retain the original call by putting it on hold, and
then answer the second call.
To place a call on hold:
To retrieve a call on hold:
Transfer a call
Use the Transfer feature to redirect a call to the appropriate person.
To use the Transfer feature to direct a call to a third party:
Press the Hold key.
Press the Line (DN) key.
1. Press the Transfer (Trans) key. The
original call is put on hold, and a dial
tone sounds.