1 diagnostics – NordicTrack ROUTER WITH VOICE 3G10WV User Manual

Page 63

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3G10WV HSPA Wi-Fi Router with Voice – 6

9.1

Diagnostics

The Diagnostics menu provides feedback on the connection status of the device. The individual tests are listed

below. If a test displays a fail status:
1: Click on the

Help link

2: Now click

Re-run Diagnostic Tests at the bottom of the screen to re-test and confirm the error

: If the test continues to fail, follow the troubleshooting procedures in the Help screen.

Test

Description

ENET Connection

Pass: Indicates that the Ethernet interface from your computer is connected to the

LAN port of this Router.
Fail: Indicates that the Router does not detect the Ethernet interface on your

computer.

Wireless connection

Pass: Indicates that the wireless card is ON.
Down: Indicates that the wireless card is OFF.

Ping Default Gateway

Pass: Indicates that the Router can communicate with the first entry point to the

network. It is usually the IP address of the ISP’s local Gateway.
Fail: Indicates that the Router was unable to communicate with the first entry point

on the network, and it may not have an effect on your Internet connectivity. If this test

fails and you can access the Internet, there is no need to troubleshoot this issue.

Ping Primary Domain

Name Server

Pass: Indicates that the Router can communicate with the primary Domain Name

Server (DNS).
Fail: Indicates that the Router was unable to communicate with the primary Domain

Name Server (DNS). It may not have an effect on your Internet connectivity. Therefore

if this test fails but you are still able to access the Internet, there is no need to

troubleshoot this issue.

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