Nortel Networks AKM9600/8 User Manual

Page 18

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If the keyboard and mouse don't respond to activity, follow these steps:

1. Ensure that the receiver cable is properly connected to the PS/2 mouse and

keyboard ports(refer to setting up your Keyboard and Mouse on page 7),
Ensure that the purple connector is connected to the keyboard port, and the
green connector is connected to the mouse port.

2.Ensure that the batteries have been installed correctly(refer to Inserting

Batteries page 5).

3.Ensure that there are no IRQ or I/O address conflicts.Refer to your operating

system user's manual for information on resolving IRQ and I/O address
conflicts.

4.Ensure that you have established a connection between the R F receiver and

the keyboard/mouse(refer to Setting up Your Keyboard and Mouse on page 7)

.

If the keyboard and mouse don't respond to activity after replacing the batteries,
follow these steps:

1.Ensure that the batteries have been installed correctly(refer to Inserting

Batteries page 5).

2.Ensure that the batteries are not discharged.
3.Ensure that you have established a connection between the R F receiver and

the keyboard/mouse(refer to Setting up Your Keyboard and Mouse on page 7).

If the cursor doesn't move or the motion is erratic,follow these steps:

1.Ensure that you have established a connection between the R F receiver and

the keyboard/mouse (refer to Setting up Your Keyboard and Mouse on page 7).

2.Change the position of the RF receiver.There should be a distance of at least 8

inches (20 cm) between the receiver and any electrical appliance (such as
speakers, monitor,or computer).

3.Ensure that the mouse batteries are not discharged.If they are discharged,pls.

replace them (refer to Inserting Betteries page 5).

4. Clean the mouse ball and rollers.

a.Remove the retainer-ring onthe bottom of the mouse (press in the

direction of the arrow on the retainer-ring cover).

b.Remove the ball from the compartment.
c.Wipe the ball with a clean,lint-free cloth.
d.Blow into the ball compartment to dislodge dust and lint.
e.If the rollers inside the ball compatrment have dirt on them,clean the

rollers using a cotton swab moistened with isopropyl rubbing alcohol.

f.Replace the ball and retainer-ring.

Wireless RF keyboard & Mouse not detected

Wireless R F Keyboard & Mouse don't work after changing batteries

Cursor doesn't move properly on the screen

Troubleshooting

15

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