NETGEAR SC101 User Manual
Page 16
“No Central Storage Device was Found” in SmartWizard
First, check these items:
•
At least 1 hard disk must be plugged into the SC101.
•
Hard disks must be ATA6 or later, and configured as "Cable Select" (CS).
•
Use a wired connection to configure and modify the SC101.
If there is still a problem, see the table below.
No Central Storage
Device was Found
Action
Check the Power LED.
•
The Power LED light should be lit solid green.
•
If it flashes green three times periodically, then something is
wrong with the response from the DHCP server.
Was the computer or
SC101 recently
rebooted?
•
The SC101 takes more than 2 minutes to reboot.
•
If there are many partitions it takes longer.
•
Wait a few minutes after rebooting before running the SCM to
locate the disks.
•
Make sure to shut down and restart in the correct order. See
How To’s or the User Manual.
Are the Microsoft
Security, Socketwatch,
or Socketlock utilities
installed?
•
These freeware utilities can conflict with the SC101.
•
Run the utility again, and remove it
.
For more information about problems with these utilities, see
Which firewall is
used?
•
The SC101 automatically works with the Windows XP
Personal Firewall.
•
For other firewalls such as Trend Micro Personal Firewall and
Norton Firewall, disable the firewall or open UDP port 20001.
Check the LAN
connections and subnet
setup.
•
The computer and the SC101 must be connected to the same
LAN and subnet (and not across different routers.
•
For example, these two IP addresses are not in the same
subnet: 255.255.0.0 for the computer and 255.255.255.0 for
the SC101.
Have the hard disks
been partitioned?
•
Use the UT commands to see a list of partitions that were
created. See
•
If there is only the Root partition, this means that you have not
partitioned your hard disks.
Create a new partition as described in section "If a partition
has never been seen on a particular computer" in
Wireless network
To keep a wireless connection between your computers and the
SC101, there must regularly be a small amount of data throughput.
The SC101 may drop off when operating at the limits of wireless
range
.
IP address from DHCP
server.
See
to confirm that the SC101 got an IP address from the
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