Network Technologies ST-2U - Manual (Page 20)

NTI NODEMUX SERIES UNIVERSAL KVM SWITCH
17
TROUBLESHOOTING
If the ST-2U 2-Port Universal KVM switch is not working properly, consider the suggestions below to see if a solution can be
found.
• Verify that all cables are securely connected.
• Verify that the CPU is connected to a Keyboard port and Video port with the same CPU port number.
• If a CPU seems to be locked up, press the “CPU SELECT” button a couple of times.
• If the problem persists, unplug the keyboard and mouse cables (not the CPU keyboard and mouse) from the ST-2U and
reconnect them.
• Power-up the NTI switch first, then the CPUs.
Note: always follow the power-up sequence (See page 9).
• If a Compaq Proliant 2000 or non-Intel architecture Unix machine with PS/2 ports (such as HP9000) does not detect a
keyboard or mouse attached when booting, booster cables (VKTINT-1K-1) may be needed for both the keyboard and mouse
CPU ports. If booster cables are used, they must first be connected to both PS/2 keyboard and mouse connectors on the
VKTINT-1 adapter cable that is then connected to the CPU port on the switch.
If the suggestions above have been tried and the NTI ST-2U 2-Port Universal KVM switch is still not functioning properly, a
solution to the problem may be found on our website at http://www.nti1.com in our FAQ (Frequently Asked Questions) section, or,
please call us directly
at (800) 742-8324 (800-RGB-TECH) in the US & Canada or (330) 562-7070 (Worldwide) and we’ll be happy to
assist in any way we can.
ST-2U Options:
SERIAL NO.: -13W3
-U
DATE: -RS
-A
INSPECTED BY: -TS
-DV
Man 042 Rev. 4/15/04