Initializing your mailbox, Personal mailbox greetings, Enterprise edge voice messaging feature code – Nortel Networks Enterprise Edge Voice Messaging User Manual

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P0911949 Issue 02

Enterprise Edge 2.0 Voice Messaging Quick Reference Guide

Enterprise Edge 2.0 Voice Messaging Quick Reference

Guide

Initializing your Mailbox

You can begin to use Enterprise Edge Voice Messaging as soon as you initialize your
mailbox.

To open and initialize your mailbox, follow these steps:

1. Press ƒ·°⁄ to open your mailbox.

2. Press ‚‚‚‚ (the default password) and press OK or £.

3. Choose a password from four to eight digits long that does not start with zero.

Enter your new mailbox password and press OK or £.

4. Enter your new mailbox password again and press OK or £.

5. At the tone, record your name in the Company Directory.

6. Press ® to end this session.

Personal Mailbox greetings

You can record Primary, Alternate or optional Personalized greetings. Your Primary
Mailbox greeting is for everyday use. Your Alternate Mailbox greeting is for times
when you are away from the office. If your company subscribes to Caller ID, you can
record Personalized Mailbox greetings. For Personalized Mailbox greetings, you
program Enterprise Edge Voice Messaging to identify a specific incoming telephone
number. Your Personalized Mailbox greeting plays to callers from that number.

Enterprise Edge Voice Messaging feature code

Use feature codes to access the different Enterprise Edge Voice Messaging operations.

Operation

Default feature code

Description

Leave a Message

ƒ·°‚

Leaves a message in a mailbox
initialized with Enterprise Edge Voice
Messaging.

Open Mailbox

ƒ·°⁄

Opens your mailbox.

Forward to Voice Messaging

ƒ·°›

Forwards your telephone to Enterprise
Edge Voice Messaging.

Transfer

ƒ·°fl

Transfers a call to a mailbox.

Interrupt

ƒ

·°‡

Interrupts a caller listening to your
Personal Mailbox greeting or leaving
a message.

Call Record

ƒ·°·

Records a telephone call from your
Enterprise Edge telephone. The
resulting message is left in your
mailbox.

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