Returns & warranty, Customer service, Customer service inquiry – Nostalgia Electrics Retro Chocolate Heaven RHM-800 User Manual
RETURNS & WARRANTY
SHOULD YOUR UNIT NOT WORK OR IS DAMAGED WHEN YOU FIRST TAKE IT OUT OF
THE BOX, PLEASE RETURN IT TO THE PLACE OF PURCHASE IMMEDIATELY.
Should you have any questions, please contact us via email or at the customer service number
listed below between the hours of 8:00 AM and 5:00 PM, Monday through Friday, Central
Nostalgia Products Group LLC
1471 Partnership Dr.
Green Bay, WI 54304-5685
Phone: (920) 347-9122
Customer Service Inquiry
To submit a Customer Service inquiry, go to
and fill out the
Customer Service Inquiry form and click the Submit button. A representative will
contact you as soon as possible
RETRO CHOCOLATE HEAVEN
Model # RHM-800
This appliance is designed and built to provide many years of satisfactory performance under
normal household use. The distributor pledges to the original owner that should there be any
defects in material or workmanship during the first 90 days of purchase, we will repair or replace
the unit at our option. Our pledge does not apply to damages caused by shipping, mishandling or
unit being dropped. A product deemed defective either from manufacturing or being mishandled
is up to the distributor’s discretion. To obtain service under this warranty, return this unit to
Nostalgia Products Group, LLC at the address above, shipping prepaid. You must also include a
copy of the original receipt along with your name, address and phone number. Include a
description of the defect along with the date you purchased the product.
This warranty does not apply to re-manufactured merchandise.
Please read these instructions carefully. Failure to comply with these instructions, damages
caused by improper replacement parts, abuse or misuse will void this pledge to you and is being
made in place of all other expressed warranties.