Return information (us only) – Numark Industries DM-950 User Manual

Page 10

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RETURN INFORMATION

PAGE 9

RETURN INFORMATION (US ONLY)

a) A Return Authorization number must be obtained from Numark through the address or phone numbers below.

b) A copy of the original sales receipt must also be included for the equipment to be repaired under warranty.

c) The faulty equipment must be packed in its original packaging.

d) One additional outer layer of packaging must be included to ensure product safety. Failure to do so may

inadequately protect the equipment in transit and, therefore, jeopardize the customer's warranty.

e) Numark will not accept COD shipments and no call tags will be issued for merchandise return.

f) Numark will not return repaired merchandise to customers by priority service, unless by written request at the

customer's cost. Requests must be submitted in writing with merchandise returned.

g) The defective Numark equipment should be sent, FREIGHT PREPAID with Return Authorization number clearly

printed on the outer packaging and original sales receipt enclosed to:

NUMARK INDUSTRIES

Attention: Service Department

11 Helmsman Avenue

North Kingstown, RI 02852 USA

Phone: 1 (401) 295-9000

Fax: 1 (401) 295-5200

Web: www.numark.com

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