Nortel Networks Voice Mail - Manual (Page 8)

6 Norstar Voice Mail Voice Channel Upgrade
Voice Channel Upgrade Guide P0886617 Issue 1.0
Enabling the Voice Channel Upgrade Security Key Code
Before you enable the Voice Channel Upgrade Security Key Code, you must:
• verify the number of Voice Channels you requested
• determine your internal Norstar Voice Mail system serial number
• complete the "Upgrade Information Sheet" on page 11
• call the Norstar Key Code Access Line for your Security Key Code
• record the Security Key Code on the Upgrade Information Sheet
Verifying the number of Voice Channels requested
Before you call the Norstar Key Code Access Line, verify the number of Voice
Channels you are enabling. For example, the Authorization Number on
page 11 will
look like:
In the example above,
00000000
is the Authorization Number and
Channels/Voies téléphonique 4
is the number of additional Voice Channels to be enabled. In this example, you
would be enabling four additional Voice Channels.
Determining your internal Norstar Voice Mail system serial number
Each Norstar Voice Mail system is identified by a unique internal serial number.
You must have this number written down on the Upgrade Information Sheet before
you call for your Security Key Code.
To view the internal serial number:
Authorization
Number
SAMPLE
1. Press
ƒ · ⁄ fi
.
2. Enter the default password
¤¤¤‹‡‡¤
(ACCESS2) and press
£
.
3. Press ADMIN .
4. Press NEXT until the display shows:
5. Press SHOW to view the internal Norstar Voice Mail
system serial number.
Password:
RETRY
ACCESS Server
BACK NEXT
A. Prt queue mgr
QUIT
SHOW
I. Serial Number
QUIT NEXT
00000000
Channels/Voies téléphonique 4