Appendix a: troubleshooting – Network Computing Devices WUSB11 User Manual

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Wireless USB Network Adapter

31

Instant Wireless

®

Series

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Appendix A: Troubleshooting

This chapter provides solutions to problems usually occurring during the instal-
lation and operation of the Wireless USB Network Adapter. Read the descrip-
tion below to solve your problems. If you can’t find an answer here, check the
Linksys website at www.linksys.com.

1. My computer does not recognize the Wireless USB Network Adapter.
• Make sure that the Wireless USB Network Adapter is properly inserted into

the USB port.

• Also, make sure that the USB Controller is enabled in the BIOS. Check with

your motherboard’s user guide for more information.

2. The Wireless USB Network Adapter does not work properly.
• Reinsert the Wireless USB Network Adapter into the notebook or desktop’s

USB port.

• For Windows 98SE or Me, right-click on My Computer, and select

Properties. Select the Device Manager tab, and click on the Network
Adapter. You will find the Wireless USB Network Adapter if it is installed
successfully. If you see a yellow exclamation mark, the resources may be
conflicting and you must follow the steps below:

Uninstall the driver software from your PC.

Restart your PC and repeat the hardware and software installation as
specified in this User Guide.

3. I cannot communicate with the other computers linked via Ethernet in the

Infrastructure configuration.

• Make sure that the notebook or desktop is powered on.
• Make sure that the Wireless USB Network Adapter is configured with the

same SSID and WEP settings as the other computers in the Infrastructure
configuration.

Can I run an application from a remote computer over the wireless network?
This will depend on whether or not the application is designed to be used over
a network. Consult the application’s user guide to determine if it supports oper-
ation over a network.

Common Problems and Solutions

Frequently Asked Questions

7. The Confirm New Settings screen will appear next shown the new settings.

To save the new settings, click the Yes button. To edit the new settings, click
the Back button.

8. The Congratulations screen will appear next. Click Activate new settings

now to implement the new settings immediately and return to the Link
Information
screen. Click Activate new settings later to keep the current
settings active and return to the Profiles screen.

You have successfully created a connection profile. Click the X (Close)

button in the upper right corner to exit the WLAN Monitor.

Figure 7-16

Figure 7-17

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