Install the xeps103 powerline extender, Troubleshooting tips, Technical support – NETGEAR XEPS103XEPS103 User Manual

Page 2

Advertising
background image

February 15, 2007

This symbol was placed in accordance with the European Union Directive
2002/96 on the Waste Electrical and Electronic Equipment (the WEEE
Directive). If disposed of within the European Union, this product should be
treated and recycled in accordance with the laws of your jurisdiction
implementing the WEEE Directive.

© 2007 by NETGEAR, Inc. All rights reserved. NETGEAR is a registered trademark of NETGEAR, Inc. in the
United States and/or other countries. Other brand and product names are trademarks or registered trademarks of
their respective holders. Information is subject to change without notice.

Install the XEPS103 Powerline Extender

1.

Ensure that other PowerLine units are plugged into AC power outlets and connected
to computers.

2.

Connect the XEPS103 to your network. as follows:

a.

Disconnect your router from its power adapter.

b.

Plug the gray dual output cable attached to the XEPS103 Powerline Extender
into a LAN port and power inlet on your router.

c.

Plug the XEPS103 into an electrical outlet. Take care that the electrical outlet is
not controlled by a wall switch so as to avoid someone unknowingly turning off
the power to the outlet. Check that the XEPS103 power light turns on.

Warning: Do not connect the XEPS103 to a
power strip, extension cord, or surge protector
as this may prevent it from working properly or
degrade the network performance.

Router LAN Port

Router 12V 1A Power Connector

/&&

/.

d.

When the router indicates that the LAN port connected to the XEPS103
Powerline Extender is linked and active, check that the Ethernet and PowerLine
status LEDs on the XEPS103 are also on and blinking. Refer to the table on the
preceding page for a detailed explanation of the LED behavior.

This completes the PowerLine installation.

Once the PowerLine network is working, you can change the PowerLine network
password using the encryption utility on the CD. Refer to the XEPS103 Space-Saving
Powerline Network Extender Installation Guide
for details.

Troubleshooting Tips

Here are some tips for correcting simple problems that could prevent you from connecting
to the Internet or connecting to the XEPS103.

Check the green power light on the XEPS103.
If the Power light is off, make sure that power is supplied to the electrical outlet, and
the PowerLine device is not plugged into an extension cord, power strip, or surge
protector.

Check the green data traffic light on the XEPS103.
If this light is not blinking there is no data traffic. Make sure that your router and
modem are switched on. Make sure that the computer connected directly to the router
can access the Internet.

Check the blue HomePlug (PowerLine network status) light on the XEPS103.
If this light is off, the PowerLine devices cannot find each other. Make sure that the
XEPS103 and other PowerLine devices are plugged into outlets with power and that
they use a common PowerLine network password. If the problem occurred after you
changed the password using the encryption utility on the CD, change the password
back to its default setting. If this fixes the problem, refer to the XEPS103 Space-
Saving Powerline Network Extender Installation Guide
for instructions on setting the
network password.

For more help with troubleshooting, see the XEPS103 Space-Saving Powerline Network
Extender Installation Guide
on the XEPS103 Resource CD.

Warning: Do not tie or twist the XEPS103 power cord with the dual
output cable, or any other Ethernet cable, as this may degrade the
network performance.

Technical Support

Thank you for selecting NETGEAR products.

After completing installation, register your product at http://www.NETGEAR.com/register.
Registration is required before you can use our telephone support service.

Go to http://kbserver.netgear.com/products/XEPS103.asp for product updates and Web
support.

Advertising