RCA L42FHD2X48 - Manual (Page 44)

You are having problems with the HDMI Connection.
• Make sure the HDMI or DVI component is turned on and the cables are firmly connected. If problems still
occur, turn off your component and reconnect it. Reset the power by unplugging the power cord and
plugging it back in.
• If you are tuned to the HDMI 1, HDMI 2, HDMI 3 or HDMI 4 INPUT and you’re receiving an Unusable Signal
message onscreen, press the INFO button on the remote. If Acquiring Channel appears in the Channel
Banner, the HDMI or DVI device isn’t responding. Contact the manufacturer of the HDMI or DVI device for
further assistance.
• If you tune to the HDMI 1, HDMI 2, HDMI 3 or HDMI 4 INPUT and you see snow, the video goes in and
out, or the video takes a long time to appear, your HDMI or DVI component is having trouble sending video
information to the TV. Reconnect your device. Reset the power by unplugging the power cord and
plugging it back in. If problems persist, try connecting the Y Pb Pr jacks if they are available or contact the
manufacturer of the HDMI or DVI component for further assistance.
• If you have black bars on each side of your picture, the component you connected might have a switch or
a menu option allowing you to change the picture quality output that will fix this. Choose either 720p or 1080i.
The Remote control doesn’t work.
• Something might be between the remote and the remote light sensor on the front of the TV. Make sure
there is a clear path.
• The remote may not be aimed directly at the TV.
• The batteries in the remote may be weak, dead, or installed incorrectly. Put new batteries in the remote.
(Note: If you remove the batteries, you may have to reprogram the remote to operate other component.)
You are experiencing problems with V-Chip/Parental Controls.
• If the rating limits don’t work, you must lock the settings. Go to the Main Menu (press MENU on your remote),
select Parental Control, select Lock Parental Control.
I don’t remember my password and I want to unlock the TV.
• If you forget your password, turn the TV off. Simultaneously press and hold VOL DOWN on the side panel
and CANCEL on the remote for 5 seconds. Next time you enter the Parental Control Menu, enter a new
password.
What Else Can I Do?
If you’ve been through the Troubleshooting section and nothing has fixed your problem, try rebooting your TV.
Note that after a reboot, you may need to run your TV through the setup process again. To do a reboot,
unplug the power cord from the wall outlet or power strip. Keep your TV unplugged for about 5 minutes. Then
plug in the TV and turn it on. See if the problem is fixed. If the problem remains, then please click on the
Customer Support Menu at www.rca.com/television for updated FAQs or contact RCA Customer Support at
the support number provided in your Warranty under How To Get Service.
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Chapter 5 Other Information