Rosen Entertainment Systems 7002 - Manual (Page 18)

Rosen Aviation
Document Number: 100923 Revision: D
Date: 6/8/09
Template: 4.2.3-6-FM; Revision A; 16 May, 2005 Page 18 of 21
6. TECHNICAL REFERENCES AND SUPPORT
The Outline & Installation drawing is also available at
www.rosenaviation.com .
From the Rosen Aviation home page, select SupportÆ Drawings and Pinouts, and search for the
drawing by model number or browsing by product category.
6.1. Troubleshooting
If the display does not function properly, refer to the following troubleshooting tips for symptoms
and possible solutions before contacting Rosen Aviation field support.
Table 2 Troubleshooting tips and solutions
Problem Possible Solutions
Power LED does not illuminate
(neither RED nor GREEN) z Verify pinout to base receptacle is correct (power input
connection)
z Verify voltage to monitor is correct
z Check the arm and base receptacle connectors for damaged
pins
z Check for damaged pins in base
z Monitor not turned on
Power LED is red z If pushing the power button does not turn the power LED
green, the display failed. Please call customer service.
Power LED is green but no
video displays (black screen) z Verify pinout to base receptacle is correct.
z Check the arm and base receptacle connectors for damaged
pins (video input connection)
z Verify that video source is on and displaying video
z Verify that video source is in play mode
z Verify video signal at monitor connector
z Check for damaged pins in base
Distorted image z Verify that the pinout is correct
z Verify that the signal is present and accurate
z Examine the display for pinched or damaged cables.
z Verify NTSC input
z Check for damaged pins in base
z Ensure the internal system temperature is not above or
below the allowed parameters.
z Try changing the scaling mode. See Scale on page 7 for
more information.