RCA E13344 - Manual (Page 22)

TROUBLESHOOTING
20
If you experience any difficulty with your TV, check these basic remedies before
calling your service technician.
TV will not turn on or controls don’t work
• Check to make sure it is plugged in.
• Check the wall receptacle (or extension cord) to make sure it is “live” by
plugging in something else.
• Try unplugging set for one minute, plugging it back in, and then turning it on
again.
• Make sure the Front Panel Lock feature is not set. (See page 4 for details.)
Problems with remote
• Maybe something is between the remote and the remote sensor.
• Maybe the remote is not aimed directly at the TV's remote sensor.
• Maybe batteries in remote are weak, dead or installed incorrectly. Try
replacing batteries.
Turns on or off while playing
• Electronic protection circuit may have been activated because of a power
surge. Wait 30 seconds and then turn on again. If this happens frequently, the
voltage in your house may be abnormally high.
• Maybe the Sleep Timer or Alarm Timer is activated.
Blank screen or black box appears on the screen
• Try another channel.
• Press RESET, in case the picture controls are set too low.
• Captioning may be turned on. Check the Closed-Caption Display control panel
in the Screen menu.
No sound, picture okay
• Maybe sound is muted. Try pressing volume up button to restore sound.