Runco CP-42HD - Manual (Page 5)

Runco CP-42HD/CP-52HD Owner ’s Operating Manual v
m. Any damage or dissatisfaction associated with latent images, “ burn-in, ” or any other damage determined by
Runco to be the result of customer use patterns
n. Any other cause, which does not relate to a product defect in material or workmanship
5. Removal, installation, and set-up service charges are excluded from this Standard Limited warranty
6. Black uniformity issues or other LCD issues associated with usage outside the Runco recommended guidelines and
specifications for the product
7. Bright or dark sub pixels that are characteristic of LCD technology and considered by Runco to be acceptable and
within Runco
‟ s manufacturing specifications. (See Sub Pixel Policy below)
8. Second day shipment delivery time and availability may vary based on origin and destination and Runco is unable to
deliver to PO Box and FPO Box addresses
It is not uncommon for one or more sub pixels to become bright or dark during or after the manufacturing process. A
bright sub pixel is one that remains in the on position, and a dark sub pixel is one that appears black or off. The sub
pixels are usually hard to see and will not detract from the display quality or usability at normal viewing distance. The
following are Runco
‟ s criteria for identifying bright or dark sub pixels that would be considered unacceptable: a) the
number of bright or dark sub pixels; b) the location of the bright or dark sub pixels; c) the color of the bright sub pixels; and
d) the Runco model size. If sub pixels have been identified as unacceptable by Runco the LCD will be deemed faulty and
will be replaced if reported within the warranty period. If there are issues with bright or dark sub pixels, gather the
information listed above and call or email [email protected].
1. Runco will not accept returned Product unless an RMA number has been issued by Runco.
2. If an Advance Exchange return occurs, it is the customer
‟ s responsibility to properly package the defective product
and ship it to the address provided by the Runco technical support representative with the RMA number prominently
displayed. If the defective product is not properly packaged and is damaged in transit during its return to Runco, you
may be invoiced for either the repair costs, if repairable, or the MSRP of a replacement product and shipping costs
incurred by Runco.
3. The repaired or replaced product will assume the remainder of your original product ‟ s RuncoCare Service Plan term
or 90 days from the date the repaired unit is shipped, whichever is longer.
4. If a replacement product is sent, the customer agrees to retain the replacement for the product you purchased and
your defective product becomes the property of Runco.
Runco offers extended and expanded service plans. For information on additional product protection, please email
[email protected] or call (toll free) 800-23-RUNCO (800-237-8626).
Please visit http://www.runco.com/support/product-registration/ to register product.
RUNCO PROVIDES NO WARRANTIES, EXPRESS OR IMPLIED, EXCEPT THOSE EXPRESSLY PROVIDED HEREIN.
RUNCO EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Extended Service Options
Sub Pixel Policy
Other Terms and Conditions
Online Product Registration
Limitation of Implied Warranties