Optibase MGW 2400 WMT User Manual

Page 117

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Chapter 5

• Troubleshooting

The Problem Possible Cause

Possible Solution

I connected a
SCSI hard
disk to MGW,
but MGW
2400 won’t
boot.

•

You may have
chosen a
forbidden SCSI
address.

•

Check the SCSI address.
Note that ‘7’ is reserved for
the SCSI controller inside
MGW 2400.

I can’t encode
a stream, the
Source LED is
off and the
Channel LED
is green.

•

Bad source or no
source connected

•

Connect the source properly.

The Channel
LED is red

•

Channel error

•

Restart encoding using
different parameters. If this
does not help, refer to the
Error Message list in the
MGW 2400 EMS help file.

The Channel
LED blinks
red

•

Software error

•

If this error persists, call for
technical support.

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