References, Useful notes, Troubleshooting – OPPO Digital OPPO DV-980H User Manual

Page 57

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53

REFERENCES

Useful Notes

• In order to prolong the service life of your DVD player, it is recommended to wait at least 30

seconds before you turn it on again after switching it off.

• Remove disc and turn power off after operation.

• Some functions of the player may not be applicable to certain discs.

• Some discs with special features may not be fully supported by the player. This is not a

malfunction of the unit.

• In case of player malfunctioning, please turn it off, wait for 30 seconds and turn it back on. If the

problem still exists, please follow the troubleshooting instructions or contact an OPPO service
center.

Troubleshooting

Use this chart to help you solve operational problems. If there are any problems that you cannot solve,
please contact your OPPO service center.

Symptom

Possible Cause

Solution

Reference
Page

Audio cable is not properly
connected

Check audio cable, and then reconnect if necessary.

9 - 16

Muting is activated

Press the MUTE button to cancel the mute.

26

No sound

DVD-Audio or SACD is played
and the audio connection is
coaxial or optical digital audio

This is not supported due to copyright restrictions of
DVD-Audio and SACD. Please use the analog or
HDMI audio output.

15

Video cable is not properly
connected

Check video cable, reconnect if necessary.

9 - 10

TV input is not correctly
selected

Select the input to which the DVD player is connected.

“Audio-Only” mode engaged

Check the “A. Only” display on the front panel, and
press the AUDIO ONLY button to cancel this mode.

39

Video output format is not
support by the TV

When playback is completely stopped, repeatedly
press the HDMI button until the picture appears.

20

No picture

Video system is not supported
by the TV

When playback is completely stopped, press the P/N
button or set the correct TV Type.

30, 51

Video system is not supported
by the TV

When playback is completely stopped, press the P/N
button or set the correct TV Type

30, 51

No color

Saturation set too low

Check the saturation setting on TV and DVD player.

49

Incorrect color space setting

If using HDMI for video output, check the color space
setting on the TV and DVD player.

49

Incorrect color

Incorrect component video
cable connection

If using component video output, check the three
component video cables to make sure the signals
match on both ends

11

Picture rolling

Video system is not supported
by the TV

When playback is completely stopped, press the P/N
button or set the correct TV Type

30, 51

No disc or incompatible disc
loaded in player

Eject disc and check.

25

Disc not properly loaded

Eject disc and make sure the label side is facing up
and the record side is facing down.

25

“No Disc” error

Condensation on the Laser
pick-up head

Turn on the player, eject the disc and leave the player
on for about an hour.

2

Remote control is out of range

Use the remote control within the effective range.

8

Remote control
failure

Low battery

Replace the batteries.

8

Scratched or damaged disc is
used

Replace the disc.

25

Temporary
function failure

Some functions are not
available during playback

Stop playback completely, then try again.

25

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