Troubleshooting guide, Call customer service hot line – Oreck 2635RH User Manual

Page 8

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SAVE SERVICE CALLS...CHECK THESE FIRST:
• Is the disposable filter dust bag full?
• Are pores of filter dust bag clogged with powder or fine dust?
• Is anything clogging the revolving brush, lower tube, intake

opening, fan housing or connector assembly opening?

• Is the belt in place and turning the brush?
• Are the brush ends in the proper location?
• Does the brush turn freely? Are hair, string or rug fibers wound

around the brush?

Troubleshooting Guide

C

LEANER

WILL NOT RUN

C

LEANER

DOES NOT PICK UP

Not plugged in

properly.

No electricity in

wall outlet.

Filter bag is full.

Nozzle or intake

pivot clogged.

Belt is broken or

stretched.

Brush is worn.

Bag tube clogged.

Bag pores are

clogged with fine

dust.

Impeller fan is

broken.

Revolving brush is

not even at both

ends.

Be sure cleaner is

firmly plugged

into wall outlet.

Check electrical

source–fuse or

circuit breaker.

Replace filter bag.

See “To Replace

Paper Filter Dust

Bag.”

Clear obstruction.

Replace belt.

See “To Adjust or

Replace Brush.”

Clear obstruction.

Change bag.

Return to Service

Center for repair.

Check brush roll

end cards. Make

sure words “OLD”

or “NEW” match

at each end.

P

ROBLEM

P

OSSIBLE

S

OURCE

A

REAS TO

C

HECK

Whenever calling, please be sure to have your model and
serial number from data plate.

CALL CUSTOMER SERVICE HOT LINE

0845 603 0153

ALL OTHER SERVICING SHOULD BE DONE BY AN
ORECK AUTHORIZED SERVICE CENTER.

WARNING: Unplug cord from
electrical outlet before servicing.

©2005 Oreck Holdings, LLC. All rights reserved. All word marks, logos, product configurations, and registered trademarks

75691-03 REV A

are owned and used under the authority of Oreck Holdings, LLC. Printed in America.

10/06 ECN# R-8360

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