Installing cca application files, Installing cca application files 22 – Oracle Audio Technologies 8.1 User Manual

Page 24

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Contact Center Anywhere Installation Guide Version 8.1

Installing CCA Server Components

Installing CCA Application Files

22

5

Click Next until you get to the last screen, and then click Finish.

6

Test the Data Source.

The test must verify that the connection is correct before you continue.

Installing CCA Application Files

Complete these steps to install the CCA application server files:

To install CCA application server files

1

Create a directory for CCA application files.

For example: C:\ccanywhere (on Ms Windows) or /usr/ccanywhere (on Solaris/Linux).

2

Copy the CCA servers directory in the CCA installation package to the directory that is created
in previous step. Verify that the following sub directories exist in the CCA directory:

bin

lib (only on Solaris/Linux)

prompt

log

tmp

Network Manager

3

Add the path to the location of bin directory in CCA directory created in step 1 to your PATH
environment variable.

a

Right click on My Computer on the desktop and select Properties.

b

Select the Advanced tab, and then click Environment Variables.

- Default database

Select The CCA database.

For example: cc81

Client
Configuration

Confirm that the Client
Configuration selection is set for
TCP/IP and not for Named Pipes.

Table 5.

ODBC Data Source Settings for SQL Server

Field

Description

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