13 problem & solution, Customer service – One for All URC-7940 User Manual

Page 13

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13

Problem & Solution

Problem:

Your brand is not listed
in the code section?

The ONE FOR ALL does
not operate your
device(s)?

The ONE FOR ALL is not
performing commands
properly?

Problems changing
channels?

Video not recording?

The ONE FOR ALL does
not respond after
pressing a key?

The red LED does not
blink when you press
a key?

Solution:

Try the search method on page 6.

A) Try all the codes listed for
your brand. B) Try the search
method on page 6.

You may be using the wrong
code. Try repeating the Direct
Set-Up using another code listed
under your brand or start the
search method over again to
locate the proper code.

Enter the programme number
exactly as you would on your
original remote.

As a safety feature on your ONE
FOR ALL, you must press the
Record key twice.

Make sure you are using new
batteries and are aiming the one
for all at your device.

Replace batteries with 2 fresh,
new “AA” alkaline batteries.

Customer Service

In the UK
E-mail : [email protected] (*)
Fax

: +31 53 432 9816

Tel.

: 0901-5510010 (£ 0,50 per minute)

In Ireland

In Australia

E-mail : [email protected] (*)

E-mail : [email protected] (*)

Fax

: +31 53 432 9816

Fax

: 03 9672 2479

Tel.

: 016015986

Tel.

: 1 300 888 298

In South Africa

In New Zealand

E-mail : [email protected]

E-mail : [email protected] (*)

Fax

: 011 298 2302

Fax

: (06) 878 2760

Tel.

: 0860 100551

Tel.

: 0508 ONE 4 ALL (663 4 255)

Tel.

: 011 298 2300

(*)

Just send a blank message, you’ll get auto-reply.

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