Oki CX3641 MFP - Manual (Page 24)

C OMMAND W ORK S TATION , 24
Troubleshooting
When troubleshooting basic connection and software problems with Command
WorkStation, see the following sections. For additional troubleshooting information, see
Command WorkStation Help.
Command WorkStation cannot connect to the CX3641MFP
If you cannot connect to the CX3641MFP or locate the CX3641MFP from your computer,
contact the network administrator. The administrator may need to troubleshoot your
network connections and check settings on the servers that you print to. If settings have
changed, you may need to reconfigure the CX3641MFP (see
Configuration and Setup ).
If you can connect to the CX3641MFP with another utility, you may need to reconfigure
the Command WorkStation connection to the CX3641MFP (see
page 11 ).
If you configured the CX3641MFP and set up client computers and network servers
according to the instructions in
Configuration and Setup , print a Test Page. If you can
print the Test Page but still cannot print a document from a remote computer, contact your
network administrator to troubleshoot the network connection.
If you cannot connect and cannot print a Test Page, check the copier/printer touch panel
for error information.