Getting started, Understanding your phone, Contacting customer service – Qualcomm GSP-1600 User Manual

Page 9: Solving problems, Understanding this guide

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Getting Started

It is very important that you read this section because your tri-mode phone
is unique – it combines satellite technology and cellular technology in one
phone. For more detailed information on usage, refer to the other sections
in this guide. If you need further assistance, see Solving problems, page 1.

Understanding your phone

Consider your phone as “two phones in one” because it requires operation
in two distinct ways to make and receive two different types of calls:

Satellite calls – Calls made via satellite. This is known as Globalstar
satellite mode.

Cellular calls – Calls made by cellular phone technology. There are two
cellular modes: digital mode and analog mode.

Tip

The calling mode has probably been preset on your phone. To
view or change the current setting, set your mode preference (see
Auto Mode, page 56) so the mode is automatically selected when
you turn your phone on (see Manual Mode, page 56).

Contacting customer service

You may have different service providers for Globalstar satellite service
and cellular service. Contact the appropriate service provider for customer
service.

Solving problems

If you have problems using your phone, see Troubleshooting, page 69. If you
still have trouble, contact your satellite or cellular service provider.

Understanding this guide

These conventions or representations are used in this guide:

Type of Action

Example

Action

Key Presses

Press .

Press key briefly.

Press and hold

.

Press key for more than one
second.

Using SMART
KEY™ options

Press

book

.

Press the SMART KEY button

under the appropriate

option on the screen.

Scrolling

Scroll to select
“yes” or “no.”

Press either the volume
buttons on the side of the
phone or

and

.

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