Tungsten Affinity TUNGSTUN T3 User Manual

Page 377

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HotSync problems

363

I tried to do a local HotSync
operation, but it did not
complete successfully.
(continued)

On a Windows computer, try each step in turn:

Make sure that HotSync Manager is running. If it is
running, close it and restart it.

Make sure you selected Local USB or Local Serial, as
appropriate, from the HotSync Manager menu.

If you are using the serial cradle/cable, try the following:

– Make sure you selected the correct serial port on the

Local tab in the Setup dialog box. It should be set to the
port where you connected the HotSync cradle/cable.

– Try a lower baud rate setting on the Local tab in the

Setup dialog box.

– Make sure you aren’t running a program, such as

America Online, that uses the serial port you selected in
the Setup dialog box.

On a Mac computer, try each step in turn:

Make sure HotSync Manager is enabled on the HotSync
Controls tab in the HotSync Software Setup window.

If you are using the optional serial cradle/cable, try the
following:

– Double-click the HotSync Manager icon

in the Palm

folder, and then click the Connection Settings tab. Make
sure the port selection matches the port where your
HotSync cradle/cable is attached.

– Try a lower Speed setting on the Connection Settings

tab.

– Make sure you aren’t running a program, such as

America Online, fax or telephony software, or
AppleTalk networking, that uses the serial port you
selected in the Connection Settings tab.

When I press the HotSync
button on the cradle/cable,
nothing happens on Palm
Desktop software, and my
handheld times out.

Make a copy of your Palm folder. Uninstall and then
reinstall Palm Desktop software.

Turn on your handheld, and tap the Home icon

. Select

the HotSync icon

, and then tap Local.

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