Toshiba Satellite A55 - Manual (Page 53)

53 If something goes wrong
To power off your computer, do one of the following:
If you are not connected to a domain server:
1
Click Start, Turn off computer.
The Turn off computer window appears.
2 Click Turn Off.
The computer turns off.
If you are connected to a domain server:
1
Click Start, Shut down.
The Shut Down window appears.
2 Click Shut down from the drop-down list.
3 Click OK.
The computer shuts down completely.
Your program performs an illegal operation.
If you receive the message, “
Your program has performed an illegal
operation
,
”
close the window and continue working. If it
happens again, record the details of the message and consult
the software manufacturer.
To record the details:
1
Click the Details button and select the text the operating
system displays.
The Details button displays information that the software
manufacturer needs to help you solve your problem.
2 Press
Ctrl
and
c
simultaneously to copy the text to the
clipboard.
3 Open Notepad (click Start, All Programs, Accessories
then click Notepad).
4 Press
Ctrl
and
v
simultaneously to paste the details into
Notepad.
5 Add a paragraph break and type some notes describing
what you were doing when you received the message and
how the error can be reproduced.