If you need further assistance, Before you call – Toshiba Satellite A55 User Manual

Page 57

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If you need further assistance

The computer stops working (hangs) when you insert a

PC Card.
The problem may be caused by an I/O (input/output) conflict

between the PCMCIA socket and another device in the

system. Use Device Manager to make sure each device has its

own I/O base address. See “Fixing a problem with device

manager” in the electronic user’s guide for more information.
Since all PC Cards share the same socket, each card is not

required to have its own address.

If you need further assistance

If you have followed the recommendations in this chapter and

are still having problems, you may need additional technical

assistance. This section contains the steps to take to ask for

help.

Before you call

Since some problems may be related to the operating system

or the program you are using, it is important to investigate

other sources of assistance first.
Try the following before contacting Toshiba:

Review the troubleshooting information in your

operating system documentation.

If the problem occurs while you are running a program,

consult the program’s documentation for troubleshooting

suggestions. Contact the software company’s technical

support group for their assistance.

Consult the dealer from whom you purchased your

computer and/or program. Your dealer is your best source

for current information.

Detailed system specifications are available at

www.ts.toshiba.com by selecting your particular product and

model number, clicking GO, and then clicking the Detailed

Specs link from the menu on the left. Or just refer to the

computer documentation shipped with your product.
For the number of a Toshiba dealer near you, see “Toshiba

voice contact” in this section.

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