Thermador VCI2 - Manual (Page 10)

Service
English 8
als or workmanship. If reasonable attempts to repair the Product have been made
without success, then Thermador will replace your Product (upgraded models
may be available to you, in Thermador's sole discretion, for an additional charge).
All removed parts and components shall become the property of Thermador] at its
sole option. All replaced and/or repaired parts shall assume the identity of the
original part for purposes of this warranty and this warranty shall not be extended
with respect to such parts. Thermador's sole liability and responsibility hereunder
is to repair manufacturer-defective Product only, using a Thermador-authorized
service provider during normal business hours. For safety and property damage
concerns, Thermador highly recommends that you do not attempt to repair the
Product yourself, or use an un-authorized servicer; Thermador will have no
responsibility or liability for repairs or work performed by a non-authorized ser-
vicer. If you choose to have someone other than an authorized service provider
work on your Product, THIS WARRANTY WILL AUTOMATICALLY BECOME
NULL AND VOID. Authorized service providers are those persons or companies
that have been specially trained on Thermador products, and who possess, in
Thermador's opinion, a superior reputation for customer service and technical
ability (note that they are independent entities and are not agents, partners, affili-
ates or representatives of [Thermador]). Notwithstanding the foregoing, [Therma-
dor] will not incur any liability, or have responsibility, for the Product if it is located
in a remote area (more than 100 miles from an authorized service provider) or is
reasonably inaccessible, hazardous, threatening, or treacherous locale, surround-
ings, or environment; in any such event, if you request, Thermador would still pay
for labor and parts and ship the parts to the nearest authorized service provider,
but you would still be fully liable and responsible for any travel time or other spe-
cial charges by the service company, assuming they agree to make the service
call.
Extended Limited Warranty: None
Out of Warranty Product: Thermador is under no obligation, at law or otherwise, to provide you with any
concessions, including repairs, pro-rates, or Product replacement, once this war-
ranty has expired.
Warranty Exclusions: The warranty coverage described herein excludes all defects or damage that are
not the direct fault of Thermador, including without limitation, one or more of the
following: (1) use of the Product in anything other than its normal, customary and
intended manner (including without limitation, any form of commercial use, use or
storage of an indoor product outdoors, use of the Product in conjunction with air or
water-going vessels); (2) any party's willful misconduct, negligence, misuse,
abuse, accidents, neglect, improper operation, failure to maintain, improper or
negligent installation, tampering, failure to follow operating instructions, mishan-
dling, unauthorized service (including self-performed "fixing" or exploration of the
appliance's internal workings); (3) adjustment, alteration or modification of any
kind; (4) a failure to comply with any applicable state, local, city, or county electri-
cal, plumbing and/or building codes, regulations, or laws, including failure to install
the product in strict conformity with local fire and building codes and regulations;
(5) ordinary wear and tear, spills of food, liquid, grease accumulations, or other
substances that accumulate on, in, or around the Product; and (6) any external,
elemental and/or environmental forces and factors, including without limitation,
rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive mois-
ture or extended exposure to humidity, lightning, power surges, structural failures
surrounding the appliance, and acts of God. In no event shall Thermador have
any liability or responsibility whatsoever for damage to surrounding property,
including cabinetry, floors, ceilings, and other structures or objects around the
Product. Also excluded from this warranty are scratches, nicks, minor dents, and
cosmetic damages on external surfaces and exposed parts; Products on which
the serial numbers have been altered, defaced, or removed; service visits to teach
you how to use the Product, or visits where there is nothing wrong with the Prod-
uct; correction of installation problems (you are solely responsible for any struc-