Troubleshooting, 102 en – Toshiba DVD Video Recorder / Video Cassette Recorder D-VR610KU User Manual

Page 117

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102 EN

102 EN

TROUBLESHOOTING

Before requesting service for this unit, check the table below for a possible cause of the problem you are experiencing.
Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.

Symptom

Remedy

D

V

D

V

C

R

The power does not turn on.

• Check that the AC power cord is connected securely.
• Check the breaker (in case of power failure).
• Press [TIMER SET] to cancel the timer standby mode.

There is no picture.

• Re-connect the connecting cords securely.
• Check if the connecting cords are damaged.
• Check the connection to your TV (page 21).
• Check if the progressive scan mode is set correctly according to your TV

(page 94).

• Switch the input selector on your TV (such as to “L1”) so that the signal

from the unit appears on the TV screen.

Cannot record a TV program.

• This unit does not have a tuner to receive TV broadcasting.
• You must connect this unit to an external tuner to record TV programs

(page 19).

TV program pictures are distorted.

• Check if all the connections are made correctly (page 21).

Playback picture is distorted.

• Keep the device which may cause electrical disturbances, such as a

cellular phone, away.

Playback picture or TV program from
the device connected through the unit
is distorted.

• If the playback picture output from a DVD player, VCR or tuner goes

through the unit before reaching your TV, the copy-protection signal
applied to some programs could affect picture quality. Disconnect the
playback device in question and connect it directly to your TV.

There is no sound.

• Re-connect all connections securely.
• Check if the connecting cord is damaged.
• Check the connections to the amplifier input.
• Check if the input device setting on the amplifier is correct.
• When the unit is in pause mode or in slow-motion playback mode,

sound is not output. This is not a malfunction.

• When the unit is in fast forward or fast reverse mode, sound is not

output. This is not a malfunction.

• If the audio signal does not come through the DIGITAL AUDIO OUT

(COAXIAL) jack, check the setting in “Audio Out” (page 89).

No DTS sound on digital output.

• Change the setting menu for “DTS” to “ON”.

No DTS sound from analog output

• This unit has no analog sound output when playing back the selected

DTS sound mode.

Nothing was recorded even though
you set the timer setting correctly.

• There was a power failure during recording.
• The unit’s internal clock stopped due to a power failure that lasted for

more than 30 seconds. Reset the clock (page 26).

• The program contains copy protection signals that restricts copying.
• The timer setting overlapped with another setting that has priority.

Timer recording does not start.

• No disc is inserted.
• A disc is not recordable (finalized DVD-RW/-R, finalized DVD+R, a fully

recorded disc, etc.).

Timer recording is not complete or did
not start from the beginning.

• The timer setting overlapped with another setting that has priority

(page 41).

• Disc space was not enough.
• “Make Recording Compatible“ is not set to “ON”, when recording onto

DVD+RW/+R that was recorded on other unit.

Timer recording is impossible.

• Make sure

appears on the front panel display of this unit. If not, press

[TIMER SET].

The remote control does not function.

• Batteries are weak.
• There are obstacles between the remote control and the unit.
• The remote control is far from the unit.
• There are no batteries in the remote control.
• Check if the unit is turned on.
• The remote control is not pointed at the infrared sensor window on the unit.
• Press [DVD] or [VCR], whichever you need. Then, try again.
• Press [TIMER SET] to cancel the timer standby mode.

The unit does not operate properly.

• When static electricity, etc., causes the unit to operate abnormally,

unplug the unit and then plug it in again.

E9KGAUD_D-VR610KU_EN.indd 102

E9KGAUD_D-VR610KU_EN.indd 102

2007/12/18 17:11:36

2007/12/18 17:11:36

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